Rogers Communications Reports Fourth Quarter and Full-Year 2019 Results; Announces 2020 Financial Guidance

Strong Wireless loading and accelerated adoption of Rogers Infinite™ unlimited data plansAdded 131,000 postpaid nets, up 17% from 2018Grew Wireless adjusted EBITDA by 4%, revenue up 1%Increased Rogers Infinite subscriber base by 40% sequentially to 1.4 millionIncreased average data usage by over 65% for Rogers Infinite customersDelivered strong Cable results led by Internet growth and adoption of Ignite TV™Continued strong Internet revenue growth of 7%Added 27,000 Internet nets, reflecting continued growth in Internet penetrationIncreased Ignite TV subscriber base by almost 50% sequentially, representing net additions of 106,000Grew adjusted EBITDA by 2%, revenue in line with 2018Increased consolidated adjusted EBITDA by 1% this quarter, total revenue in line with 2018Free cash flow of $497 million this quarter, up 6%Returned $1,671 million this year to shareholders through dividends and share repurchases, up 69%, including $655 million in share repurchasesReleased full-year 2020 financial guidanceTotal service revenue decrease of 2% to increase of 2%Adjusted EBITDA growth of 0% to 2%Capital expenditures of $2.7 billion to $2.9 billion and free cash flow growth of 2% to 4%TORONTO, Jan. 22, 2020 (GLOBE NEWSWIRE) — Rogers Communications Inc. today announced its unaudited financial and operating results for the fourth quarter ended December 31, 2019.Consolidated Financial Highlights Effective January 1, 2019, we adopted IFRS 16, Leases (IFRS 16), with the ongoing impacts of this standard included in our results prospectively from that date. Our 2018 results have not been restated. See “Critical Accounting Policies and Estimates”.
As defined. See “Key Performance Indicators”.
As defined. See “Non-GAAP Measures”. These measures should not be considered substitutes or alternatives for GAAP measures. These are not defined terms under IFRS and do not have standard meanings, so may not be a reliable way to compare us to other companies.
2018 free cash flow has been restated. See “Non-GAAP Measures” for more information.
“Our fourth quarter results reflected healthy Wireless postpaid and Internet customer additions, and strong demand for Rogers Infinite data plans, which grew 40% sequentially to 1.4 million subscribers,” said Joe Natale, President and CEO. “We were the first to start deploying 5G technology in Canada, and 2020 will see the early stages of our multi-year, multi-billion dollar 5G rollout plan. Investing in 5G is not only critical to Canada’s digital economy, it is critical to Canada’s global competitiveness. As we enter this next decade, we are confident in our long-term growth strategy to deliver the most advanced networks and a continuously improving customer experience while growing shareholder value.”Quarterly Financial HighlightsRevenue
Total revenue was stable this quarter and total service revenue decreased by 1%, largely driven by a 1% decrease in Wireless service revenue. The Wireless service revenue decrease was primarily a result of the faster-than-expected subscriber adoption of our new Rogers Infinite unlimited data plans and the related decrease in overage revenue and an elevated competitive market environment.
Cable revenue was stable this quarter, as Internet revenue growth of 7% was primarily offset by a decrease in Phone revenue.Media revenue decreased by 2% this quarter, primarily as a result of the sale of our publishing business earlier this year, partially offset by higher revenue at Today’s Shopping Choice™ (TSC). Excluding the impact of the sale of our publishing business, Media revenue would have increased by 1% this quarter.Adjusted EBITDA and margins
This quarter, consolidated adjusted EBITDA increased by 1% and our adjusted EBITDA margin expanded by 10 basis points. The adoption of IFRS 16 resulted in an increase in adjusted EBITDA compared to last year as we have not restated 2018 comparatives; this contributed 3 percentage points of the growth, the majority of which impacts Wireless.
Wireless adjusted EBITDA increased by 4%, leading to a margin of 42.7%, an expansion of 100 basis points from last year, primarily as a result of the impact of adopting IFRS 16.Cable adjusted EBITDA increased by 2% this quarter, primarily as a result of higher Internet revenue, as discussed above. This gave rise to a margin of 50.4% this quarter, up 100 basis points from last year.Media adjusted EBITDA decreased by 45%, or $18 million, this quarter, primarily as a result of lower revenue, as discussed above, and higher programming costs.Net income and adjusted net income
Net income and adjusted net income both decreased this quarter as the increase in adjusted EBITDA was offset primarily by higher depreciation and amortization and higher finance costs.
Substantial cash flow affords financial flexibility and supports network evolution
We continued to generate substantial cash flow from operating activities of $1,166 million this quarter, up 11%, and free cash flow of $497 million this quarter, up 6%.
Our solid financial results enabled us to continue to make investments in our network and spectrum holdings, strengthen our asset position, and still return substantial cash to shareholders through dividends and share repurchases. We paid $256 million in dividends this quarter, repurchased for cancellation 5.6 million Class B Non-Voting common shares (Class B Non-Voting Shares) for $357 million under our normal course issuer bid (NCIB) program, and ended the quarter with a debt leverage ratio of 2.9, up from 2.5 at the end of 2018, as a result of our acquisition of $1.7 billion of 600 MHz spectrum licences this year and our adoption of IFRS 16.Rogers Infinite HighlightsLate in the second quarter of 2019, we launched our new Rogers Infinite unlimited data plans. Fido wireless customers are also now benefitting from Data Overage Protection, which lets customers pause and purchase data from their phone when they reach their data usage limits. Some of the highlights of our Rogers Infinite plans include:SubscribersApproximately 1.4 million subscribers, or triple the number we had expected at this time, are currently benefitting from our Rogers Infinite unlimited data plans.Approximately 60% of our existing customers that have migrated to these plans have upgraded to higher price plans, whereas about 40% of our customers have downgraded.These migrated customers are, on average, using over 65% more data than they had previously used.Overage revenue and blended ARPUOverall, data overage fees have historically represented approximately 5% of Wireless service revenue annually.Wireless blended ARPU declined 1% this quarter, primarily as a result of the decrease in overage revenue.Excluding the decline in overage revenue, blended ARPU and Wireless service revenue would have grown by approximately 1% this quarter.Overage revenue declines and related blended ARPU impacts are expected to occur over the next four quarters.By the second half of 2020, we anticipate a return to overall blended ARPU growth.Customer serviceCustomers on Rogers Infinite plans have an almost 18% higher “likelihood to recommend” score compared to customers on our other plans.Infinite customers are approximately 20% less likely to call our contact centres than customers on our other wireless plans.Strategic HighlightsOur six company priorities guide our work and decision-making as we further improve our operational execution and make well-timed investments to grow our core businesses and deliver increased shareholder value. Below are some highlights from 2019.Create best-in-class customer experiences by putting our customers first in everything we doIncreased customer “likelihood to recommend” scores.Improved customer self serve, grew digital adoption, and reduced call volume into our contact centres.Introduced device financing options to give customers more choice and transparency.Introduced Rogers Pro On-the-Go™, a new retail service that delivers and set up wireless devices to a customer’s location of choice.Invest in our networks and technology to deliver leading performance and reliabilityAnnounced our initial rollout of Canada’s first 5G network in downtown Vancouver, Toronto, Ottawa, and Montreal in preparation for the commercial availability of 5G devices later this year; we expect to expand the Rogers 5G network to over 20 more markets in 2020.Became a founding member of the 5G Future Edge Forum, which will collaborate to develop interoperable 5G standards across key geographic regions, including the Americas, Asia-Pacific, and Europe.Awarded “Best in Test” for overall wireless experience by Umlaut, a global mobile network benchmarking leader, based on measurement testing conducted between May 6 and July 15, 2019.Awarded the 2019 Speedtest® Award for Canada’s Fastest Internet by Ookla, a global leader in fixed broadband and mobile network testing.Acquired 600 MHz 5G spectrum in every single province and territory.Partnered with five leading institutions to advance made-in-Canada 5G research and development.Deliver innovative solutions and compelling content that our customers will loveIntroduced Rogers Infinite unlimited data plans with no overage fees.Launched Fido Data Overage Protection to help customers manage their data wireless worry-free.Expanded Ignite TV service across the entire Rogers cable footprint.Invested $683 million during the 2019 broadcast year to create and produce compelling Canadian content.Drive profitable growth in all the markets we serveAchieved 2019 revised financial guidance targets.Returned $1.7 billion to shareholders through dividend payments and share repurchases, up nearly 70%.Delivered industry-leading total shareholder return of 36% over the past three years.Delivered strong growth in Cable driven by Internet leadership.Develop our people and a high performance cultureAchieved a best-in-class employee engagement score of 85%.Recognized with 10 employment awards, including one of Canada’s Most Admired Corporate Cultures.Named to the 2019 Bloomberg Gender-Equality Index in January 2019, which named 230 companies committed to transparency in gender reporting and advancing women’s equality in the workplace.Named to the LGBT Corporate Canadian Index for advancing equality in diversity.Be a strong, socially responsible leader in our communities across CanadaContributed $14 billion in economic value to the Canadian economy.Contributed over $60 million through cash and in-kind investments to help our communities thrive.Volunteered 20,000 hours to support 80 charitable organizations across Canada during our annual Give Together Volunteer Days.Achieved Revised 2019 GuidanceThe following table outlines guidance ranges that we had previously provided and our actual results and achievements for the selected full-year 2019 financial metrics.n/m – not meaningful1 This table outlines guidance ranges for selected full-year 2019 consolidated financial metrics provided in our January 24, 2019 earnings release and subsequently updated on October 23, 2019. Guidance ranges presented as percentages reflect percentage increases over 2018 actual results.
2 Adjusted EBITDA and free cash flow are non-GAAP measures and should not be considered substitutes or alternatives for GAAP measures. These are not defined terms under IFRS and do not have standard meanings, so may not be a reliable way to compare us to other companies. See “Non-GAAP Measures” for information about these measures, including how we calculate them.
3 Includes additions to property, plant and equipment net of proceeds on disposition, but does not include expenditures for spectrum licences or additions to right-of-use assets.
2020 OutlookFor the full-year 2020, we expect relatively stable service revenue and that growth in adjusted EBITDA will drive higher free cash flow. In 2020, we expect to have the financial flexibility to maintain our network advantages and to continue to return cash to shareholders. We are providing a guidance range for total service revenue this year as this metric more closely reflects our core business with our customers.1 Guidance ranges presented as percentages reflect percentage increases over full-year 2019 results.
As defined. See “Key Performance Indicators”.
3 Adjusted EBITDA and free cash flow are non-GAAP measures and should not be considered substitutes or alternatives for GAAP measures. These are not defined terms under IFRS and do not have standard meanings, so may not be a reliable way to compare us to other companies. See “Non-GAAP Measures” for information about these measures, including how we calculate them.
Includes additions to property, plant and equipment net of proceeds on disposition, but does not include expenditures for spectrum licences or additions to right-of-use assets.
The above table outlines guidance ranges for selected full-year 2020 consolidated financial metrics. These ranges take into consideration our current outlook and our 2019 results. The purpose of the financial outlook is to assist investors, shareholders, and others in understanding certain financial metrics relating to expected 2020 financial results for evaluating the performance of our business. This information may not be appropriate for other purposes. Information about our guidance, including the various assumptions underlying it, is forward-looking and should be read in conjunction with “About Forward-Looking Information” (including the material assumptions listed under the heading “Key assumptions underlying our 2020 guidance”) and the related disclosure and information about various economic, competitive, and regulatory assumptions, factors, and risks that may cause our actual future financial and operating results to differ from what we currently expect.We provide annual guidance ranges on a consolidated full-year basis that are consistent with annual full-year Board of Directors-approved plans. Any updates to our full-year financial guidance over the course of the year would only be made to the consolidated guidance ranges that appear above.About RogersRogers is a proud Canadian company dedicated to making more possible for Canadians each and every day. Our founder, Ted Rogers, purchased his first radio station, CHFI, in 1960. We have grown to become a leading technology and media company that strives to provide the very best in wireless, residential, and media to Canadians and Canadian businesses. Our shares are publicly traded on the Toronto Stock Exchange (TSX: RCI.A and RCI.B) and on the New York Stock Exchange (NYSE: RCI).Quarterly Investment Community TeleconferenceOur fourth quarter 2019 results teleconference with the investment community will be held on:January 22, 20208:00 a.m. Eastern Timewebcast available at investors.rogers.commedia are welcome to participate on a listen-only basisA rebroadcast will be available at investors.rogers.com for at least two weeks following the teleconference. Additionally, investors should note that from time to time, Rogers’ management presents at brokerage-sponsored investor conferences. Most often, but not always, these conferences are webcast by the hosting brokerage firm, and when they are webcast, links are made available on Rogers’ website at investors.rogers.com.For More InformationYou can find more information relating to us on our website (investors.rogers.com), on SEDAR (sedar.com), and on EDGAR (sec.gov), or you can e-mail us at [email protected]. Information on or connected to these and any other websites referenced in this earnings release is not part of, or incorporated into, this earnings release.You can also go to investors.rogers.com for information about our governance practices, corporate social responsibility reporting, a glossary of communications and media industry terms, and additional information about our business.About this Earnings ReleaseThis earnings release contains important information about our business and our performance for the three and twelve months ended December 31, 2019, as well as forward-looking information about future periods. This earnings release should be used as preparation for reading our forthcoming Management’s Discussion and Analysis (MD&A) and Audited Consolidated Financial Statements for the year ended December 31, 2019, which we intend to file with securities regulators in Canada and the US in the coming weeks. These documents will be made available at investors.rogers.com, sedar.com, and sec.gov or mailed upon request.The financial information contained in this earnings release is prepared using International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board. This earnings release should be read in conjunction with our 2018 Annual MD&A, our 2018 Audited Consolidated Financial Statements, our 2019 First, Second, and Third Quarter MD&A and Interim Condensed Consolidated Financial Statements, and our other recent filings with Canadian and US securities regulatory authorities, which are available on SEDAR at sedar.com or EDGAR at sec.gov, respectively.We, us, our, Rogers, Rogers Communications, and the Company refer to Rogers Communications Inc. and its subsidiaries. RCI refers to the legal entity Rogers Communications Inc., not including its subsidiaries. Rogers also holds interests in various investments and ventures.All dollar amounts are in Canadian dollars unless otherwise stated and are unaudited. All percentage changes are calculated using the rounded numbers as they appear in the tables. Information is current as at January 21, 2020 and was approved by RCI’s Board of Directors (the Board). This earnings release includes forward-looking statements and assumptions. See “About Forward-Looking Information” for more information.Effective January 1, 2019, we adopted the new accounting standard, IFRS 16, Leases (IFRS 16), that is discussed in “Critical Accounting Policies and Estimates” in this earnings release. The adoption of IFRS 16 had a significant effect on our reported results. Due to our selected transition method, we have not restated our prior year comparatives.Effective January 1, 2019, we redefined free cash flow, a non-GAAP measure, such that we no longer adjust for the “net change in contract asset and deferred commission cost asset balances”. We redefined free cash flow to simplify this measure and believe removing this adjustment will make us more comparable within our industry. We have restated prior period free cash flow for this change. See “Non-GAAP Measures” for more information.In this earnings release, this quarter, the quarter, or fourth quarter refer to the three months ended December 31, 2019, first quarter refers to the three months ended March 31, 2019, second quarter refers to the three months ended June 30, 2019, third quarter refers to the three months ended September 30, 2019, and year to date or full-year refer to the twelve months ended December 31, 2019. All results commentary is compared to the equivalent periods in 2018 or as at December 31, 2018, as applicable, unless otherwise indicated.™ Rogers and related marks are trademarks of Rogers Communications Inc. or an affiliate, used under licence. All other brand names, logos, and marks are trademarks and/or copyright of their respective owners. ©2020 Rogers CommunicationsReportable segments
We report our results of operations in three reportable segments. Each segment and the nature of its business is as follows:
Wireless and Cable are operated by our wholly-owned subsidiary, Rogers Communications Canada Inc. (RCCI), and certain of our other wholly-owned subsidiaries. Media is operated by our wholly-owned subsidiary, Rogers Media Inc., and its subsidiaries.Summary of Consolidated Financial Results1 Effective January 1, 2019, we adopted IFRS 16, with the ongoing impacts of this standard included in our results prospectively from that date. Our 2018 results have not been restated for the effects of IFRS 16. See “Critical Accounting Policies and Estimates”.
2 As defined. See “Key Performance Indicators”.
3 Adjusted EBITDA, adjusted EBITDA margin, adjusted net income, adjusted basic and diluted earnings per share, and free cash flow are non-GAAP measures and should not be considered substitutes or alternatives for GAAP measures. These are not defined terms under IFRS and do not have standard meanings, so may not be a reliable way to compare us to other companies. See “Non-GAAP Measures” for information about these measures, including how we calculate them.
2018 free cash flow has been restated. See “Non-GAAP Measures” for more information.
Results of our Reportable SegmentsWIRELESSWireless Financial ResultsWireless Subscriber Results 1 Subscriber counts, subscriber churn, blended ABPU, and blended ARPU are key performance indicators. See “Key Performance Indicators”.
As at end of period.
Effective October 1, 2019, and on a prospective basis, we reduced our Wireless postpaid subscriber base by 53,000 subscribers to remove a low-ARPU public services customer that is in the process of migrating to another service provider. We believe adjusting our base for a customer of this size that migrates off our network provides a more meaningful reflection of the underlying organic performance of our Wireless business.
4 Effective April 1, 2019, we adjusted our Wireless prepaid subscriber base to remove 127,000 subscribers as a result of a change to our deactivation policy from 180 days to 90 days to be more consistent within the industry.
Service revenue
The 1% decrease in service revenue this quarter was a result of:
a 1% decrease in blended ARPU this quarter, due to a decrease in overage revenue as a result of strong customer adoption of our new Rogers Infinite unlimited data plans, and elevated competitive intensity in the marketplace; partially offset bya larger postpaid subscriber base.The 2% increase in blended ABPU this quarter was primarily a result of an ongoing shift in the product mix of device sales towards higher-value devices.The increase in postpaid gross and net additions this quarter was a result of strong adoption of our Rogers Infinite plans by new customers. The increase in postpaid churn was a result of general heightened competitive intensity.
Equipment revenue
The 7% increase in equipment revenue this quarter was a result of:
higher postpaid gross additions; anda shift in the product mix of device sales towards higher-value devices.Operating expenses
Cost of equipment
The 5% increase in the cost of equipment this quarter was a result of the same factors discussed in equipment revenue above.
Other operating expenses
The 6% decrease in other operating expenses this quarter was primarily a result of:
the impact of the adoption of IFRS 16; andvarious cost efficiencies.Adjusted EBITDA
The 4% increase in adjusted EBITDA this quarter was a result of the revenue and expense changes discussed above.
CABLECable Financial ResultsCable Subscriber Results 1 Subscriber counts are key performance indicators. See “Key Performance Indicators”.
As at end of period.
Includes Internet, Television, and Phone.
Revenue
The stable revenue this quarter was a result of:
the impact of Internet and Television service pricing changes;a larger Internet subscriber base; andthe movement of Television customers to higher content tiers; offset bynew bundled pricing constructs that provide a larger Phone discount; anda lower subscriber base for our Television and Phone products.Internet revenue
The 7% increase in Internet revenue this quarter was a result of:
a larger Internet subscriber base, with customers increasingly moving to higher speed and usage tiers; andthe impact of Internet service pricing changes; partially offset bypromotional pricing provided to subscribers.Television revenue
The 2% decrease in Television revenue this quarter was a result of:
the decline in Television subscribers; partially offset bythe impact of Television service pricing changes;the migration of subscribers from our legacy TV product to Ignite TV;the movement of customers to higher content tiers; andlower promotional pricing provided to subscribers.Phone revenue
The 37% decrease in Phone revenue this quarter was primarily a result of:
new bundled pricing constructs that provide a larger Phone discount; andthe general decline in Phone subscribers over the past year.Operating expenses
The 2% decrease in operating expenses this quarter was a result of:
the impact of the adoption of IFRS 16; andvarious cost efficiencies and productivity initiatives.Adjusted EBITDA
The 2% increase in adjusted EBITDA this quarter was a result of the revenue and expense changes discussed above.
MEDIAMedia Financial ResultsRevenue
The 2% decrease in revenue this quarter was a result of:
the sale of our publishing business in the second quarter; partially offset byhigher revenue generated by TSC.Excluding the sale of our publishing business, Media revenue would have increased by 1% this quarter.Operating expenses
The 2% increase in operating expenses this quarter was a result of:
higher cost of sales at TSC, in line with the higher revenue as discussed above; andhigher programming costs; partially offset bylower publishing-related costs due to the sale of the business.Adjusted EBITDA
The 45% decrease in adjusted EBITDA this quarter was a result of the revenue and expense changes discussed above.
CAPITAL EXPENDITURES Includes additions to property, plant and equipment net of proceeds on disposition, but does not include expenditures for spectrum licences or additions to right-of-use assets.
As defined. See “Key Performance Indicators”.
Wireless
The increase in capital expenditures in Wireless this quarter was a result of investments made to upgrade our wireless network to continue delivering reliable performance for our customers. We have continued augmenting our existing LTE network with 4.5G technology investments that are also 5G-ready and we continue work on our 5G deployments in the new 600 MHz band as well as other bands.
Cable
The decrease in capital expenditures in Cable this quarter was primarily a result of lower purchases of customer premise equipment and lower investments related to the initial launch of Ignite TV. We have continued upgrading our network infrastructure with additional fibre deployments, including increasing our fibre-to-the-home and fibre-to-the-curb distribution. These upgrades will lower the number of homes passed per node and incorporate the latest technologies to help deliver more bandwidth and an even more reliable customer experience as we progress in our Connected Home roadmap.
Media
The increase in capital expenditures in Media this quarter was primarily a result of greater investments in renovations at various Toronto Blue Jays facilities.
Corporate
The increase in capital expenditures in Corporate this quarter was primarily a result of higher investments in our real estate facilities this year and proceeds received on the sale of certain real estate assets last year.
Capital intensity
Capital intensity decreased this quarter as a result of lower capital expenditures, as discussed above.
Review of Consolidated PerformanceThis section discusses our consolidated net income and other income and expenses that do not form part of the segment discussions above.n/m – not meaningful
Adjusted EBITDA is a non-GAAP measure and should not be considered a substitute or alternative for GAAP measures. It is not a defined term under IFRS and does not have a standard meaning, so may not be a reliable way to compare us to other companies. See “Non-GAAP Measures” for information about this measure, including how we calculate it.
Depreciation and amortization1 See “Critical Accounting Policies and Estimates” for more information.Total depreciation and amortization increased this quarter and year to date as a result of depreciation of right-of-use assets due to our adoption of IFRS 16 on January 1, 2019 and higher capital expenditures over the past several years. See “Capital Expenditures” for more information.Restructuring, acquisition and other
This quarter and year to date, we incurred $38 million and $139 million (2018 – $94 million and $210 million), respectively, in restructuring, acquisition and other expenses. These costs were a result of severance costs associated with the targeted restructuring of our employee base and contract termination and other costs. Last year, these costs were also a result of certain sports-related contract termination costs.
Finance costs Interest on borrowings includes interest on short-term borrowings and on long-term debt.
2 See “Critical Accounting Policies and Estimates” for more information.
The 12% increase in finance costs this quarter was a result of:a $19 million loss related to the early repayment of $900 million of senior notes otherwise due in September 2020 (see “Managing Our Liquidity and Financial Resources”);interest on lease liabilities as a result of our adoption of IFRS 16; andhigher outstanding debt as a result of our debt issuances in April 2019, in large part to fund our acquisition of 600 MHz spectrum licences (see “Managing Our Liquidity and Financial Resources”); partially offset bya $21 million loss on discontinuation of hedge accounting on certain bond forward derivatives recognized in 2018.Income tax expenseThe effective income tax rate for the quarter was not materially different from the statutory income tax rate. Cash income taxes paid this quarter were in line with 2018.Net incomeAdjusted net income
We calculate adjusted net income from adjusted EBITDA as follows:
1 Adjusted EBITDA, adjusted net income, and adjusted basic and diluted earnings per share are non-GAAP measures and should not be considered substitutes or alternatives for GAAP measures. These are not defined terms under IFRS and do not have standard meanings, so may not be a reliable way to compare us to other companies. See “Non-GAAP Measures” for information about these measures, including how we calculate them.
Finance costs exclude a $19 million loss on repayment of long-term debt for the three and twelve months ended December 31, 2019 (2018 – $28 million loss for the twelve months ended December 31, 2018). Finance costs also exclude a $21 million loss on discontinuation of hedge accounting on certain bond forwards for the three and twelve months ended December 31, 2018.
Income tax expense excludes recoveries of $14 million and $43 million (2018 – recoveries of $32 million and $61 million) for the three and twelve months ended December 31, 2019, respectively, related to the income tax impact for adjusted items. Income tax expense also excludes a $23 million recovery (2018 – nil) as a result of legislative tax changes for the twelve months ended December 31, 2019.
Managing our Liquidity and Financial ResourcesOperating, investing, and financing activities Effective January 1, 2019, we adopted IFRS 16. We have not restated comparatives for 2018. See “Critical Accounting Policies and Estimates” for more information.Operating activities
The 11% increase in cash provided by operating activities this quarter was a result of higher funding provided by non-cash working capital items.
Investing activities
Capital expenditures
During the quarter, we incurred $791 million on capital expenditures, before changes in non-cash working capital items. See “Capital Expenditures” for more information.
Financing activities
During the quarter, we received net amounts of $438 million (2018 – received $282 million) on our short-term borrowings, long-term debt, and related derivatives, including transaction costs paid. See “Financial Risk Management” for more information on the cash flows relating to our derivative instruments.
Short-term borrowings
Our short-term borrowings consist of amounts outstanding under our accounts receivable securitization program and under our US dollar-denominated commercial paper (US CP) program. Below is a summary of our short-term borrowings as at December 31, 2019 and December 31, 2018.
On April 1, 2019, we entered into a US$2.2 billion ($2.9 billion) non-revolving credit facility. Earlier this year, we borrowed US$420 million ($561 million) and subsequently repaid US$420 million ($564 million) on this facility. Concurrent with the borrowings, we entered into debt derivatives to hedge the foreign currency risk associated with the borrowings under the non-revolving credit facility. We did not designate these debt derivatives as hedges for accounting purposes. On May 3, 2019, we cancelled the non-revolving credit facility.The tables below summarize the activity relating to our short-term borrowings for the three and twelve months ended December 31, 2019 and 2018.
Concurrent with our US CP issuances, we entered into debt derivatives to hedge the foreign currency risk associated with the principal and interest components of the borrowings under our US CP program. See “Financial Risk Management” for more information.Long-term debt
Our long-term debt consists of amounts outstanding under our bank credit facilities and letter of credit facilities and the senior notes and debentures we have issued. The tables below summarize the activity relating to our long-term debt for the three and twelve months ended December 31, 2019 and 2018.

The table below summarizes the activity relating to our long-term debt for the three and twelve months ended December 31, 2019 and 2018.Issuance of senior notes and related debt derivatives
In November 2019, we issued US$1 billion senior notes due 2049 at a rate of 3.7%. At the same time, we entered into debt derivatives to convert all interest and principal payment obligations to Canadian dollars. As a result, we received net proceeds of $1.3 billion from the issuance.
Repayment of senior notes and related derivative settlements
In November 2019, we repaid the entire outstanding principal amount of our $900 million 4.7% senior notes otherwise due in September 2020 for which we recognized a $19 million loss on repayment of long-term debt reflecting our obligation to pay redemption premiums upon repayment. We also repaid the entire outstanding principal amount of our $500 million 5.38% senior notes, which came due on November 4, 2019. There were no derivatives associated with these senior notes.
Repurchase of Class B Non-Voting Shares
During the quarter, we repurchased for cancellation 5,614,139 Class B Non-Voting Shares under our NCIB program for a purchase price of $357 million. This year, we have repurchased for cancellation 9,887,357 Class B Non-Voting Shares under our NCIB programs for a total purchase price of $655 million. See “Financial Condition” for more information.
Dividends
Below is a summary of the dividends we declared and paid on our outstanding RCI Class A Voting common shares (Class A Shares) and Class B Non-Voting Shares in 2019 and 2018. On January 22, 2020, the Board of Directors declared a dividend of $0.50 per Class A Share and Class B Non-Voting Share to be paid on April 1, 2020 to shareholders of record on March 10, 2020.
Free cash flow1 Effective January 1, 2019, we redefined free cash flow. See “Non-GAAP Measures” for more information.
Adjusted EBITDA and free cash flow are non-GAAP measures and should not be considered substitutes or alternatives for GAAP measures. These are not defined terms under IFRS and do not have standard meanings, so may not be a reliable way to compare us to other companies. See “Non-GAAP Measures” for information about these measures, including how we calculate them.
Includes additions to property, plant and equipment net of proceeds on disposition, but does not include expenditures for spectrum licences or additions to right-of-use assets.
Cash income taxes are net of refunds received.
Free cash flow increased this quarter primarily as a result of lower capital expenditures and higher adjusted EBITDA, partially offset by higher interest on borrowings.Financial ConditionBelow is a summary of our total available liquidity under our cash and cash equivalents, bank credit facilities, letter of credit facilities, and short-term borrowings as at December 31, 2019 and December 31, 2018.
In addition to the sources of available liquidity noted above, we held $1,831 million of marketable securities in publicly traded companies as at December 31, 2019 (December 31, 2018 – $1,051 million).Weighted average cost of borrowings
Our weighted average cost of borrowings was 4.30% as at December 31, 2019 (December 31, 2018 – 4.45%) and our weighted average term to maturity was 14.1 years (December 31, 2018 – 10.7 years).
Credit ratings
Below is a summary of the credit ratings on RCI’s outstanding senior notes and debentures (long-term) and US CP (short-term) as at December 31, 2019.
Unchanged in the quarter.
We have not sought a rating from Fitch for our short-term obligations.
Adjusted net debt and debt leverage ratio
We use adjusted net debt and debt leverage ratio to conduct valuation-related analysis and make capital structure-related decisions. Adjusted net debt includes long-term debt, net debt derivative assets or liabilities, short-term borrowings, lease liabilities (effective January 1, 2019), and cash and cash equivalents or bank advances.
Includes current and long-term portion of long-term debt before deferred transaction costs and discounts. See “Reconciliation of adjusted net debt and debt leverage ratio” in “Non-GAAP Measures” for the calculation of this amount.
For purposes of calculating adjusted net debt and debt leverage ratio, we believe including debt derivatives valued without adjustment for credit risk is commonly used to evaluate debt leverage and for market valuation and transactional purposes.
See “Critical Accounting Policies and Estimates” for more information.
Adjusted net debt, adjusted EBITDA, and debt leverage ratio are non-GAAP measures and should not be considered substitutes or alternatives for GAAP measures. These are not defined terms under IFRS and do not have standard meanings, so may not be a reliable way to compare us to other companies. See “Non-GAAP Measures” for information about these measures, including how we calculate them.
As a result of our adoption of IFRS 16 effective January 1, 2019, we have modified our definition of adjusted net debt such that it now includes the total of “current portion of lease liabilities” and “lease liabilities”. We believe adding total lease liabilities to adjusted net debt is appropriate as they reflect payments to which we are contractually committed and the related payments have been removed from our calculation of adjusted EBITDA due to the accounting change.Normal course issuer bid
In April 2019, the TSX accepted a notice of our intention to commence a NCIB program (2019  NCIB) that allows us to purchase, during the twelve-month period beginning April 24, 2019 and ending April 23, 2020, the lesser of 35.7 million Class B Non-Voting Shares and that number of Class B Non-Voting Shares that can be purchased under the 2019 NCIB for an aggregate purchase price of $500 million. Rogers security holders may obtain a copy of this notice, without charge, by contacting us.
In April 2018, the TSX accepted a notice of our intention to commence a NCIB program (2018 NCIB) that allowed us to purchase, during the twelve-month period beginning April 24, 2018 and ending April 23, 2019, the lesser of 35.8 million Class B Non-Voting Shares and that number of Class B Non-Voting Shares that could be purchased under the NCIB for an aggregate purchase price of $500 million. We did not repurchase any shares during the year ended December 31, 2018.In 2019, we purchased 9.9 million shares under our NCIB programs for $655 million. Pursuant to the 2019 NCIB, we repurchased for cancellation 7.7 million Class B Non-Voting Shares for $500 million, thereby purchasing the maximum allowed under the 2019 NCIB. In 2019, pursuant to the 2018 NCIB, we repurchased for cancellation 2.2 million Class B Non-Voting Shares for $155 million.Outstanding common shares Holders of our Class B Non-Voting Shares are entitled to receive notice of and to attend shareholder meetings; however, they are not entitled to vote at these meetings except as required by law or stipulated by stock exchanges. If an offer is made to purchase outstanding Class A Shares, there is no requirement under applicable law or our constating documents that an offer be made for the outstanding Class B Non-Voting Shares, and there is no other protection available to shareholders under our constating documents. If an offer is made to purchase both classes of shares, the offer for the Class A Shares may be made on different terms than the offer to the holders of Class B Non-Voting Shares.Financial Risk ManagementThis section should be read in conjunction with “Financial Risk Management” in our 2018 Annual MD&A. We use derivative instruments to manage financial risks related to our business activities. We only use derivatives to manage risk and not for speculative purposes. We also manage our exposure to both fixed and fluctuating interest rates and had fixed the interest rate on 87.2% of our outstanding debt, including short-term borrowings, as at December 31, 2019 (December 31, 2018 – 85.3%).Debt derivatives
We use cross-currency interest rate agreements (debt derivatives) to manage risks from fluctuations in foreign exchange rates associated with our US dollar-denominated senior notes and debentures, lease liabilities, credit facility borrowings, and US dollar-denominated commercial paper borrowings. We designate the debt derivatives related to our senior notes and debentures and lease liabilities as hedges for accounting purposes against the foreign exchange risk associated with specific debt instruments. Debt derivatives related to our credit facility and US CP borrowings have not been designated as hedges for accounting purposes.
Credit facilities and US CP
Below is a summary of the debt derivatives we entered into and settled related to our credit facilities and US CP program during the three and twelve months ended December 31, 2019 and 2018.

As at December 31, 2019, we had US$1,226 million notional amount of debt derivatives outstanding relating to our US CP program (December 31, 2018 – US$1,178 million).See “Mark-to-market value” for more information about our debt derivatives.Senior notes
Below is a summary of the debt derivatives into which we entered related to senior notes for the three and twelve months ended December 31, 2019 and 2018.
1 Converting from a fixed US$ coupon rate to a weighted average Cdn$ fixed rate.We did not settle any debt derivatives related to senior notes during the quarter.Lease liabilities
We entered into US$70 million notional amount ($91 million) of debt derivatives related to our outstanding lease liabilities this quarter at an average rate of $1.32/US$. The derivatives mature on a monthly basis over the next 36 months. We did not settle any debt derivatives related to our lease liabilities during the quarter.
See “Mark-to-market value” for more information about our debt derivatives.Bond forwards
From time to time, we have used bond forward derivatives (bond forwards) to hedge interest rate risk on the senior notes we had expected to issue in the future.
In the fourth quarter of 2018, after determining we would not be able to exercise our $900 million notional amount of outstanding bond forwards within the designated time frame, we discontinued hedge accounting and reclassified a $21 million loss from the hedging reserve within shareholders’ equity to “change in fair value of derivative instruments” within finance costs. We subsequently extended the bond forwards and redesignated them as effective hedges.We did not enter into or settle any bond forwards during the quarter. As at December 31, 2019, we had no bond forwards outstanding. See “Mark-to-market value” for more information about our bond forwards.Expenditure derivatives
We use foreign currency forward contracts (expenditure derivatives) to manage the foreign exchange risk in our operations, designating them as hedges for accounting purposes for certain of our forecast operational and capital expenditures.
Below is a summary of the expenditure derivatives we entered into and settled during the three and twelve months ended December 31, 2019 and 2018.
As at December 31, 2019, we had US$990 million notional amount of expenditure derivatives outstanding (December 31, 2018 – US$1,080 million) with terms to maturity ranging from January 2020 to December 2021 (December 31, 2018 – January 2019 to December 2020), at an average rate of $1.30/US$ (December 31, 2018 – $1.24/US$).See “Mark-to-market value” for more information about our expenditure derivatives.Equity derivatives
We use stock-based compensation derivatives (equity derivatives) to hedge the market price appreciation risk of the Class B Non-Voting Shares granted under our stock-based compensation programs. As at December 31, 2019, we had equity derivatives outstanding for 4.3 million (2018 – 5.0 million) Class B Non-Voting Shares with a weighted average price of $51.76 (2018 – $51.54). These derivatives have not been designated as hedges for accounting purposes. We record changes in their fair value as a stock-based compensation expense, or offset thereto, which serves to offset a substantial portion of the impact of changes in the market price of Class B Non-Voting Shares on the accrued value of the stock-based compensation liability for our stock-based compensation programs.
We did not enter into or settle any equity derivatives during the quarter. See “Mark-to-market value” for more information about our equity derivatives.Mark-to-market value
We record our derivatives using an estimated credit-adjusted, mark-to-market valuation, calculated in accordance with IFRS.

Critical Accounting Policies and EstimatesSee our 2018 Annual MD&A and our 2018 Annual Audited Consolidated Financial Statements and notes thereto for a discussion of the accounting policies and estimates that are critical to the understanding of our business operations and the results of our operations.New accounting pronouncements adopted in 2019
IFRS 16
Effective January 1, 2019, we adopted IFRS 16, which supersedes previous accounting standards for leases, including IAS 17, Leases (IAS 17) and IFRIC 4, Determining whether an arrangement contains a lease (IFRIC 4).
IFRS 16 introduced a single accounting model for lessees. A lessee is generally required to recognize, on its statement of financial position, a right-of-use asset, representing its right to use the underlying leased asset, and a lease liability, representing its obligation to make lease payments. As a result of adopting IFRS 16, we have recognized a significant increase to both assets and liabilities on our Consolidated Statements of Financial Position, as well as a decrease to operating costs (for the removal of rent expense for leases), an increase to depreciation and amortization (due to depreciation of the right-of-use asset), and an increase to finance costs (due to accretion of the lease liability). The accounting treatment for lessors remains largely the same as under IAS 17.We adopted IFRS 16 with the cumulative effect of initial application recognized as an adjustment to retained earnings within shareholders’ equity on January 1, 2019. We have not restated comparatives for 2018. At transition, we applied the practical expedient that allows us to maintain our lease assessments made under IAS 17 and IFRIC 4 for existing contracts. Therefore, the definition of a lease under IFRS 16 was applied only to contracts entered into or changed after January 1, 2019.For leases that were classified as operating leases under IAS 17, lease liabilities at transition have been measured at the present value of remaining lease payments, discounted at the related incremental borrowing rate as at January 1, 2019. Generally, right-of-use assets at transition have been measured at an amount equal to the corresponding lease liabilities, adjusted for any prepaid or accrued rent relating to that lease. For certain leases where we have readily available information, we have elected to measure the right-of-use assets at their carrying amounts as if IFRS 16 had been applied since the lease commencement date using the related incremental borrowing rate for the remaining lease period as at January 1, 2019.When applying IFRS 16 to leases previously classified as operating leases, the following practical expedients were available to us. We have:applied a single discount rate to a portfolio of leases with similar characteristics;excluded initial direct costs from measuring the right-of-use asset as at January 1, 2019;used hindsight in determining the lease term where the contract contains purchase, extension, or termination options; andrelied upon our assessment of whether leases were onerous under the requirements of IAS 37, Provisions, contingent liabilities and contingent assets as at December 31, 2018 as an alternative to reviewing our right-of-use assets for impairment.We have elected to not separate fixed non-lease components from lease components and instead account for each lease component and associated fixed non-lease components as a single lease component. On transition, we have not elected the recognition exemptions on short-term leases or low-value leases; however, we may choose to elect the recognition exemptions on a class-by-class basis for new classes, and lease-by-lease basis, respectively, in the future.There was no significant impact for contracts in which we are the lessor.Effect of IFRS 16 Transition
Below is a summary of the IFRS 16 adjustments on certain key financial metrics from our Consolidated Statement of Financial Position as at January 1, 2019.
1 We have reclassified $23 million related to device financing receivables from “remainder of current assets” to “other current assets”.i) Right-of-use assets and lease liabilities
We have recorded a right-of-use asset and a lease liability for all existing leases at the lease commencement date, which is January 1, 2019 for the purposes of our adoption. The lease liability has been initially measured at the present value of lease payments that remain to be paid at the commencement date. Lease payments included in the measurement of the lease liability include:
fixed payments, including in-substance fixed payments;variable lease payments that depend on an index or rate;amounts expected to be payable under a residual value guarantee; andthe exercise price under a purchase option that we are reasonably certain to exercise, lease payments in an optional renewal period if we are reasonably certain to exercise an extension option, and penalties for early termination of a lease unless we are reasonably certain not to terminate early.After transition, the right-of-use asset will initially be measured at cost, consisting of:the initial amount of the lease liability, adjusted for any lease payments made at or before the commencement date; plusany initial direct costs incurred; andan estimate of costs to dismantle and remove the underlying asset or restore the site on which it is located; lessany lease incentives received.The right-of-use asset will typically be depreciated on a straight-line basis over the lease term, unless we expect to obtain ownership of the leased asset at the end of the lease. The lease term will consist of:the non-cancellable period of the lease;periods covered by options to extend the lease, where we are reasonably certain to exercise the option; andperiods covered by options to terminate the lease, where we are reasonably certain not to exercise the option.Key Performance Indicators
We measure the success of our strategy using a number of key performance indicators that are defined and discussed in our 2018 Annual MD&A and this earnings release. We believe these key performance indicators allow us to appropriately measure our performance against our operating strategy and against the results of our peers and competitors. The following key performance indicators are not measurements in accordance with IFRS and should not be considered alternatives to net income or any other measure of performance under IFRS. They include:subscriber counts;Wireless;Cable; andhomes passed (Cable);subscriber churn (churn);blended average billings per user (ABPU);blended average revenue per user (ARPU);capital intensity; andtotal service revenue.Non-GAAP Measures
We use the following non-GAAP measures. These are reviewed regularly by management and the Board in assessing our performance and making decisions regarding the ongoing operations of our business and its ability to generate cash flows. Some or all of these measures may also be used by investors, lending institutions, and credit rating agencies as indicators of our operating performance, of our ability to incur and service debt, and as measurements to value companies in the telecommunications sector. These are not recognized measures under GAAP and do not have standard meanings under IFRS, so may not be reliable ways to compare us to other companies. Effective January 1, 2019, we redefined free cash flow such that we no longer adjust for the “net change in contract asset and deferred commission cost asset balances”. We redefined free cash flow to simplify this measure and we believe removing it will make us more comparable within our industry.Reconciliation of adjusted EBITDAReconciliation of adjusted EBITDA marginReconciliation of adjusted net incomeReconciliation of adjusted earnings per shareReconciliation of free cash flow1 Effective January 1, 2019, we redefined free cash flow such that we no longer adjust for the “net change in contract asset and deferred commission cost asset balances”. We redefined free cash flow to simplify this measure and believe removing it will make us more comparable within our industry.Reconciliation of adjusted net debt and debt leverage ratio
As a result of our adoption of IFRS 16 effective January 1, 2019, we have modified our definition of adjusted net debt such that it now includes the total of “current portion of lease liabilities” and “lease liabilities”. We believe adding total lease liabilities to adjusted net debt is appropriate as they reflect payments to which we are contractually committed and the related payments have been removed from our calculation of adjusted EBITDA due to the accounting change.Other InformationConsolidated financial results – quarterly summary
Below is a summary of our consolidated results for the past eight quarters.
Effective January 1, 2019, we adopted IFRS 16. We have not restated prior periods. See “Critical Accounting Policies and Estimates” for more information.
As defined. See “Key Performance Indicators”.
3 Adjusted EBITDA, adjusted net income, adjusted basic and diluted earnings per share, and free cash flow are non-GAAP measures and should not be considered substitutes or alternatives for GAAP measures. These are not defined terms under IFRS and do not have standard meanings, so may not be a reliable way to compare us to other companies. See “Non-GAAP Measures” for information about these measures, including how we calculate them.
2018 free cash flow have been restated. See “Non-GAAP Measures” for more information.
Supplementary InformationRogers Communications Inc.
Interim Condensed Consolidated Statements of Income
(In millions of dollars, except for per share amounts, unaudited)
Rogers Communications Inc.
Interim Condensed Consolidated Statements of Financial Position
(In millions of dollars, unaudited)
1 As a result of our adoption of IFRS 16 on January 1, 2019, we have presented a condensed consolidated statement of financial position as at that date. See “Critical Accounting Policies and Estimates” for more information.
2 We have reclassified $23 million related to device financing receivables from “accounts receivable” to “other current assets”.
Rogers Communications Inc.
Interim Condensed Consolidated Statements of Cash Flows
(In millions of dollars, unaudited)
Effective January 1, 2019, we adopted IFRS 16. We have not restated comparatives for 2018. See “Critical Accounting Policies and Estimates” for more information.InvestmentsLong-term debt
Senior debentures originally issued by Rogers Cable Inc. which are unsecured obligations of RCI and for which RCCI was an unsecured guarantor as at December 31, 2019 and December 31, 2018.About Forward-Looking Information
This earnings release includes “forward-looking information” and “forward-looking statements” within the meaning of applicable securities laws (collectively, “forward-looking information”), and assumptions about, among other things, our business, operations, and financial performance and condition approved by our management on the date of this earnings release. This forward-looking information and these assumptions include, but are not limited to, statements about our objectives and strategies to achieve those objectives, and about our beliefs, plans, expectations, anticipations, estimates, or intentions.Forward-looking information:typically includes words like could, expect, may, anticipate, assume, believe, intend, estimate, plan, project, guidance, outlook, target, and similar expressions, although not all forward-looking information includes them;includes conclusions, forecasts, and projections that are based on our current objectives and strategies and on estimates, expectations, assumptions, and other factors, most of which are confidential and proprietary and that we believe to have been reasonable at the time they were applied but may prove to be incorrect; andwas approved by our management on the date of this earnings release.Our forward-looking information includes forecasts and projections related to the following items, some of which are non-GAAP measures (see “Non-GAAP Measures”), among others:revenue;total service revenue;adjusted EBITDA;capital expenditures;cash income tax payments;free cash flow;dividend payments;the growth of new products and services;expected growth in subscribers and the services to which they subscribe;the cost of acquiring and retaining subscribers and deployment of new services;continued cost reductions and efficiency improvements;traction against our debt leverage ratio; andall other statements that are not historical facts.Specific forward-looking information included or incorporated in this document includes, but is not limited to, our information and statements under “2020 Outlook” relating to our 2020 consolidated guidance on total service revenue, adjusted EBITDA, capital expenditures, and free cash flow. All other statements that are not historical facts are forward-looking statements.We base our conclusions, forecasts, and projections on the following factors, among others:general economic and industry growth rates;currency exchange rates and interest rates;product pricing levels and competitive intensity;subscriber growth;pricing, usage, and churn rates;changes in government regulation;technology deployment;availability of devices;timing of new product launches;content and equipment costs;the integration of acquisitions; andindustry structure and stability.Except as otherwise indicated, this earnings release and our forward-looking information do not reflect the potential impact of any non-recurring or other special items or of any dispositions, monetizations, mergers, acquisitions, other business combinations, or other transactions that may be considered or announced or may occur after the date on which the statement containing the forward-looking information is made.Risks and uncertainties
Actual events and results can be substantially different from what is expressed or implied by forward-looking information as a result of risks, uncertainties, and other factors, many of which are beyond our control, including, but not limited to:
regulatory changes;technological changes;economic conditions;unanticipated changes in content or equipment costs;changing conditions in the entertainment, information, and communications industries;the integration of acquisitions;litigation and tax matters;the level of competitive intensity;the emergence of new opportunities; andnew interpretations and new accounting standards from accounting standards bodies.These factors can also affect our objectives, strategies, and intentions. Many of these factors are beyond our control or our current expectations or knowledge. Should one or more of these risks, uncertainties, or other factors materialize, our objectives, strategies, or intentions change, or any other factors or assumptions underlying the forward-looking information prove incorrect, our actual results and our plans could vary significantly from what we currently foresee.Accordingly, we warn investors to exercise caution when considering statements containing forward-looking information and caution them that it would be unreasonable to rely on such statements as creating legal rights regarding our future results or plans. We are under no obligation (and we expressly disclaim any such obligation) to update or alter any statements containing forward-looking information or the factors or assumptions underlying them, whether as a result of new information, future events, or otherwise, except as required by law. All of the forward-looking information in this earnings release is qualified by the cautionary statements herein.Key assumptions underlying our full-year 2020 guidance
Our 2020 guidance ranges above are based on many assumptions including, but not limited to, the following material assumptions:
continued increase in competitive intensity in all segments in which we operate;a substantial portion of our 2020 US dollar-denominated expenditures is hedged at an average exchange rate of $1.30/US$;key interest rates remain relatively stable throughout 2020;no significant additional legal or regulatory developments, shifts in economic conditions, or macro changes in the competitive environment affecting our business activities. We note that regulatory decisions issued during 2020 could materially alter underlying assumptions around our 2020 Wireless, Cable, and/or Media results in the current and future years, the impacts of which are currently unknown and not factored into our guidance;specifically, we continue to charge the interim rates, as set in March 2016, to resellers of our high-speed Internet access services;Wireless customers continue to adopt, and upgrade to, higher-value smartphones at similar rates in 2020 compared to 2019;an overall shift in the market dynamics to unlimited data wireless service plans and wireless device financing;lower overage revenue, most notably in the first half of 2020, as a result of the introduction of our Rogers Infinite plans late in the second quarter of 2019;overall wireless market penetration in Canada grows in 2020 at a similar rate as in 2019;our relative market share in Wireless and Cable is not negatively impacted by changing competitive dynamics or accelerated shifts in consumer video and/or data consumption;continued subscriber growth in Wireless and Internet; stable to declining Television subscribers, including the impact of customers migrating to Ignite TV from our legacy product; and a decline in our Phone subscriber base;in Media, continued growth in sports and declines in certain traditional media businesses; andwith respect to the increase in capital expenditures:we continue to invest appropriately to ensure we have competitive wireless and cable networks through (i) building a 5G wireless network and (ii) upgrading our hybrid fibre-coaxial network to lower the number of homes passed per node, utilize the latest technologies, and deliver an even more reliable customer experience; andwe continue to make expenditures related to our Connected Home roadmap in 2020.Before making an investment decision
Before making any investment decisions and for a detailed discussion of the risks, uncertainties, and environment associated with our business, fully review the sections in our 2018 Annual MD&A entitled “Regulation in Our Industry” and “Governance and Risk Management”, as well as our various other filings with Canadian and US securities regulators, which can be found at sedar.com and sec.gov, respectively. Information on or connected to our website is not part of or incorporated into this earnings release.

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